Cakes By HollyK
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COVID-19 Policy for Postponements & Cancellations


We are more than two years into the COVID-19 pandemic and it looks like COVID is now just a part of our lives. I think it’s fair to say that the threat that brings to large events is now one that is foreseeable.  That said, I have developed this policy to provide transparent and fair Terms & Conditions for COVID-19-related postponements and cancellations.

Please note that the terms and conditions below apply ONLY when there is a COVID-19-related federal/state/local (to your venue/event location) shutdown and/or gathering restriction in effect. 

 
IF YOU NEED TO POSTPONE YOUR WEDDING/PARTY/EVENT DUE TO COVID-19 ISSUES:

And I am available on your new wedding/party/event date: 
then your deposit and any payments made towards the full/final balance will transfer and apply to the new party/event date*. The date for payment of any balance due will be recalculated to the day of delivery/pickup (or 4 weeks prior to new wedding date).

And I am not available on your new party/event date:
then 50% of your deposit will be refunded and any additional payments made towards the full/final balance will be refunded in full*.

*If work has already begun on your cake when you give notice:
then the cost of materials and time for decoration will be subtracted from the total deposit. 50% of the remaining deposit will be refunded.   Cakes by HollyK will provide a photo of work completed and itemized list of materials and costs will be provided.  Examples are below, based on an $250, 24-serving cake with all standard flavors that has already been baked, filled, frosted and decoration work has started:
  • Example A: I am available for your new date, however, you would owe an additional fee of $75 for the following:  Materials ($25) + Decorating Time ($50 for 2 hours) = $75 additional fees
  • Example B: I am not available** for your new date and you will be refunded as follows:
    • You’ve paid the $125 deposit: 
      • Deposit ($125) - Materials & Decorating Time ($75) = Deposit Remaining ($50) = Deposit Refund ($25)
    • You’ve paid the $125 deposit, plus you’ve paid $125 for the final/full balance:
      • Deposit ($125) - Materials & Decorating Time ($75) = Deposit Remaining ($50) = Deposit Refund ($25) + Final Balance Refund ($125) = Total Refunded ($150)
**90 day notice must be provided.  If new wedding date is inside of 90 days from the day you provide me with the new date and I'm not available, then the deposit is not refundable. Any balance paid will be entirely refunded.

IF YOU NEED TO CANCEL YOUR WEDDING/PARTY/EVENT DUE TO COVID-19 ISSUES:

50% of your deposit will be refunded and any payments made towards the full/final balance will be refunded in full**

**If work has already begun on your cake when you give notice:
then the cost of materials and time for decoration will be subtracted from the total deposit and 50% of the remainder of the deposit will be refunded.   Cakes by HollyK will provide a photo of work completed and itemized list of materials and costs in support of any deduction from your deposit.  See examples A and B above. 
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LOCATION

Cakes By HollyK is a private, home-based cake studio based in Westminster, CA, serving Los Angeles County and Orange County,

Orange County Dept. of Health, Approved Cottage Food Operator (CFO)  #PR0118692
Privacy Policy

What MY CUSTOMERS Are Saying

"Holly K made my custom designed wedding cake last year. It was absolutely perfect. It matched the classic yet casual theme of my wedding exactly and it was delicious. She was very collaborative and professional.  In fact, I liked it so much that she also designed my baby shower cake. 
​I can't wait to have her create my son's 1st birthday cake!"
Check out Cakes By Holly K on Yelp

Contact Holly

562-277-1073
[email protected]
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All couples welcome
  • Home
  • About
  • Photos
    • Wedding Cake Photos
    • Party Cake Photos
    • Award-Winning Competition Entries
  • Request a Quote
    • Wedding Cakes >
      • Tasting Appointments
    • Party Cakes
    • Coming of Age Cakes
    • Dessert Bar Goodies
  • Policies & FAQ
    • COVID-19 Policy
    • Policies
    • Frequently Asked Questions
    • Availability
  • Blog
  • Contact